Current processing time is about 1 week. Given the custom nature of our products, thoughtful time is spent on each and every creation to ensure you get the best quality products. Order early, especially for the holidays! If you need a rush order, please contact us and we will do our best to meet your deadline - additional fees may apply.
We currently ship within the United States, using UPS or USPS services. We do our best to ensure your products are shipped safely. If you have an issue with your product arrival, please contact us directly.
Due to the custom nature of many of our products, we do not accept returns or exchanges on custom and personalized products. If for any reason our product has not met your expectations, please contact us directly and we will do our best to make it right!